Privacy Policy
Effective date: September 28, 2026
SmoothOps Solutions ("SmoothOps Solutions," "we," "us," or "our"), operated by SmoothOps Solutions LLC, respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit smoothopsolutions.com (the "Website"), contact us, book a consultation, or receive text messages from us.
1. Information We Collect
Contact information: first and last name, email address, phone number, and business name you provide through our forms, booking pages, or direct communication.
Communication content: the questions, messages, and details you share with us through forms, email, text messages, or consultations.
Payment information: processed securely by third-party payment processors. We do not store full card numbers.
Usage data: information collected automatically when you visit the Website, such as IP address, browser type, pages visited, and referring links, through cookies and similar technologies.
2. How We Use Your Information
To respond to your inquiries and provide our operations, systems, and GoHighLevel services
To schedule and confirm consultations and appointments
To send service-related communications, including project updates and appointment reminders
To send marketing communications, only where you have given consent
To process payments and maintain business records
To improve the Website and our services
To comply with legal obligations
3. SMS Communications
If you opt in to receive text messages from SmoothOps Solutions, we use your mobile number only to send the messages you consented to. Consent to receive text messages is not a condition of purchase. You can opt out at any time by replying STOP, or reply HELP for assistance. Message and data rates may apply. See our Terms & Conditions for full SMS program details.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing Your Information
We do not sell or rent your personal information. We share information only:
With service providers who help us operate our business, such as our CRM and messaging platform, scheduling tools, email providers, and payment processors. They may use your information only to perform services for us.
When required by law, subpoena, or legal process, or to protect our rights and safety.
With your consent.
The SMS restrictions in Section 3 apply in every case.
5. Cookies and Tracking
The Website uses cookies and similar technologies to operate properly and understand how visitors use it. You can control cookies through your browser settings. Disabling cookies may affect some Website features.
6. Data Retention
We keep personal information only as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes. When it is no longer needed, we delete or anonymize it.
Opt out: You may unsubscribe from communications anytime
Access or correction: Contact us to review or update your information
Delete: Request deletion of your information
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your Choices and Rights
Text messages: reply STOP to opt out at any time.
Email: use the unsubscribe link in any marketing email.
Access, correction, and deletion: you may request a copy of your information, ask us to correct it, or ask us to delete it by contacting us at [email protected]. We will respond within a reasonable time and as required by applicable law.
9. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
10. Third-Party Links
The Website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
12. Contact Us
SmoothOps Solutions LLC d/b/a SmoothOps Solutions
Peoria, Arizona
Email: [email protected]
Phone: (602) 679-1617
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